“The virtual audit room makes it easier to coach and to speak up while working remotely. Even more importantly, it is a tool that keeps me socially connected with my teams”
To turn The New Equation into reality we have committed to create 100,000 net new jobs in the next five years, with a clear emphasis on hiring specialists in increasingly critical areas such as technology, digital, climate, strategic deals, leadership and change, strategy, brand building and supply chain. Despite the challenges of a year dominated by the pandemic, our recruiting efforts continued without pause in FY21, and we welcomed 90,273 new joiners (FY20: 81,552), including 24,800 interns.
Driven partly by the limitations on face-to-face meetings, our member firms are increasingly finding new and innovative ways to connect with potential candidates. The UK firm created Virtual Park, a virtual reality space where potential candidates create an avatar to interact with PwC recruiters, partners and staff in a variety of settings – an auditorium, a conference room, an event hall and even a beach – to learn more about opportunities and firm offerings. Not only has this been a creative way of navigating pandemic restrictions but, more importantly, this medium enables us to expand our reach to universities at which we previously may not have had a physical presence.
Our recent hires are finding the experience of working at PwC to be a positive one. In both our annual Global People Survey and the Global New Joiner One-month Survey, staff who have been with us for less than one year gave the highest scores in 11 years. This reflects improvements we made to deliver onboarding in a virtual environment, which increased the quality, consistency and inclusivity of the experience, and put a particular focus on the pre-hire experience (from offer acceptance through to start date). Together, these improvements are helping new joiners to feel better prepared, know what to expect, and feel connected through using Look Inside – PwC’s online community for pre-hires.
“As a new joiner, I felt a bit nervous, especially starting in a virtual world with people I had never met before. However, I felt confident because the training period led by the instructors was insightful. My first official engagement was the best I could have possibly asked for. The team were extremely kind and friendly and made it so easy to reach out to them if I needed help. Starting a new job is always nerve-racking, but PwC has shown me that it is really home away from home. I love it here.”
PwC’s long-established international mobility programme helps us meet the needs of our clients – wherever they are in the world – while also providing our people with valuable professional development experiences. Unsurprisingly, the travel and border restrictions that many governments imposed in response to the pandemic inevitably led to a reduction in international mobility activity over the past year. The total number of new international moves in FY21 was 1,052 (FY20: 2,938). These moves took place across 95 countries (FY20: 114 countries) and with 42% of moves undertaken by women (FY20: 44%).
As we move into FY22, we anticipate being able to mobilise more staff at scale to move internationally. This, along with continuing to capitalise on our new ways of working virtually across borders, will enable us to bring together a broader community of solvers to help our clients build trust and achieve sustained outcomes.
At PwC, we are building a strong and flexible foundation for our people and our network through the values, systems and healthy habits that enable our people to confidently navigate the evolution of our business and live up to our ambition of The New Equation.